Billing & Payments
For billing inquiries, refunds, or cancellations, contact Paddle (our payment provider) directly.
Paddle SupportFrequently Asked Questions
How accurate is your prospect intelligence?
Our data undergoes real-time verification before delivery, achieving 95%+ accuracy for email addresses. We continuously update our database to maintain quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other local payment methods. Payments are processed securely by Paddle, our Merchant of Record, who handles all billing, tax compliance, and invoicing. For billing questions, visit paddle.com/support.
Can I cancel my subscription anytime?
Yes, you can cancel at any time from your account settings or by contacting Paddle directly at paddle.com/support. Your access continues until the end of your current billing period.
What is your refund policy?
We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied within 30 days, you can request a full refund through our support or Paddle directly. See our Refund Policy for full details.
Do credits roll over to the next month?
Credits expire at the end of each billing cycle and do not roll over. We recommend choosing a plan that matches your monthly usage needs.
Is your platform GDPR compliant?
Yes, we are fully GDPR compliant. We only process B2B prospect information in accordance with legitimate interest provisions and provide data subject rights management. See our GDPR page for details.