Our Commitment: We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with GDPR, CCPA, and other applicable regulations.
1. Introduction
This Privacy Policy describes how LeadFluxA ("we," "us," or "our") collects, uses, and shares information when you use our sales intelligence platform and related services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, and password when you create an account
- Payment Information: Billing details processed securely by our Merchant of Record, Paddle.com Market Ltd ("Paddle"). We do not store your full payment card details — all payment data is handled directly by Paddle in compliance with PCI DSS standards. For more information, see Paddle's Privacy Policy.
- Communications: Messages and support requests you send to us
2.2 Automatically Collected Information
- Usage Data: Features used, pages visited, and platform interactions
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
3. How We Use Your Information
- To provide, maintain, and improve our Services
- To process transactions and manage your subscription
- To send technical notices and security alerts
- To respond to your inquiries and provide support
- To detect and prevent fraud or security issues
4. Legal Basis for Processing (GDPR)
- Contract: Processing necessary to provide our Services
- Legitimate Interests: Improving our Services and security
- Consent: Where you have given explicit consent
- Legal Obligation: Compliance with applicable laws
5. Information Sharing
We do not sell your personal information. We may share data with:
- Paddle.com Market Ltd: Our Merchant of Record that processes all payments, handles invoicing, tax compliance, and manages refunds. Paddle receives your name, email, and payment details to process transactions. See Paddle's Privacy Policy.
- Service providers who assist in operating our platform
- Legal authorities when required by law
- Parties in business transfers (with notice to you)
6. Data Security
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security assessments and penetration testing
- Multi-factor authentication options
- Role-based access controls
7. Your Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request data in a machine-readable format
- Objection: Object to certain processing activities
8. Data Retention
We retain data while your account is active and for 30 days after deletion request. Financial records are retained for 7 years as required by law.
9. Children's Privacy
Our Services are not intended for individuals under 16. We do not knowingly collect information from children.
10. Contact Us
Email: privacy@LeadFluxa.com